Acceptance and satisfaction of any order is subject to the following general conditions of sale or previously agreed with our services. Orders must be placed electronically at our website. It is the sole responsibility of the customer to choose products and their uses. As such, 2keepU makes no representations or warranties that they are best suited to their intended purpose.
Products will be delivered to destinations indicated by customers or made available for pick-up at our facilities. After its delivery or availability to 2keepU, it is no longer responsible for the products even if the customer decides to postpone or schedule their withdrawal. Any anomaly or difference between the order form and the packing slip must be immediately claimed by the carrier as well as any and all damage to the products during transportation.
May be changed without prior notice
Any other form of payment needs our acceptance.
We only accept returns in case the material is damaged, and the amounts will be charged to the customer of the return costs, or to the supplier if applicable.
By purchasing on the Internet, you are entitled to cancel your purchase, return your purchased goods and receive your money back without giving any justification.
The consumer's right to return for dissatisfaction applies to goods and services, regardless of the European Union country in which they made the purchase.
However, in this regard, it is important to know that there are rules that vary from country to country, and in some cases it is protected by Portuguese law and in others by the law of the country in which you purchased the article.
The deadline set by law to return a good purchased online is 14 days, and the deadline begins on the day the consumer, or a third party (except the carrier of the goods) indicated by the consumer acquires physical possession. goods, where:
If you have ordered several goods in a single order but have been delivered separately, the time limit starts from the day the consumer acquires physical possession of the last good;
If this good consists of several lots or elements, the period shall start from the day on which you acquire physical possession of the last lot or element;
In the case of periodic delivery of goods for a certain period of time, the period shall begin on the day you acquire physical possession of the first good.
Thus 2keepu informs that according to the law has a period of 14 days to return the good you have purchased. Article 7 Website Restrictions E-commerce websites must clearly and legibly indicate at the latest at the beginning of the ordering process whether there are any geographical or other restrictions on delivery and accepted means of payment.